Fiber-optic light traces converging into a circle

Discover · Design · Advance

Operators, not observers.

Cirkel advises the operators and platforms that carry AI-era communications.

Cirkel is a consulting group for communications operators, healthcare technology and SaaS platforms. We evaluate before we prescribe — then build the operating model, the enablement and the roadmap that follow.

Who we work with

Communications operators

Fiber and hosted-voice providers scaling commercial voice

Healthcare technology

Medical device and health-system technology teams

SaaS platforms

Product, operations and go-to-market for platform businesses

Programmable communications

CPaaS, conversational AI and carrier-services ecosystems

“Their team’s unparalleled depth of knowledge and subject matter expertise provided the insights and guidance we needed to make critical decisions for our pivot and growth.”
Marcus Van Der Heijden

About Cirkel

A compass for digital progress

Cirkel partners with organizations across communications, healthcare technology and SaaS to drive innovation, accelerate growth and navigate digital transformation. The work combines product development, strategic planning, M&A perspective, go-to-market strategy and deep domain expertise.

We are independent and operator-led. Recommendations come from the tickets, provisioning queues, margin lines and deployment conversations we actually reviewed — not from a template applied to your business.

Current focus

Where our work sits today

Communications operators

Commercial voice at scale

Fiber operators expanding into hosted PBX and commercial voice hit the same wall: knowledge concentrated in a few people, support load driven by porting and provisioning rework, and no clear view of what to sell next. We trace the full lifecycle — opportunity to growth — and build the operating playbook around it.

See the 90-day engagement

Healthcare technology

Hospital networking enablement

Customer-facing medical device teams need enough networking fluency to hold their own with hospital IT, biomed and nursing informatics. We design and facilitate practical, scenario-driven training on hospital networks, connected devices, interoperability, cybersecurity and deployment.

See the curriculum focus

Market context

AI runs on communications infrastructure

$31B

CPaaS spend in 2026, on the way past $100B by 2030 as AI agents move onto voice and messaging

$127B

Enterprise communication infrastructure by 2030 — the backbone AI workloads actually run on

8 of 10

Customer interactions expected to involve an AI agent before a human ever joins the call

Voice first

Real-time voice is becoming the primary AI interface, which puts carrier-grade quality back on the critical path

Every AI deployment that touches a customer lands on someone's network, voice platform or messaging stack. That is where the value is won or lost — and where Cirkel works: the connectivity, voice and operational layers that make AI usable at scale.

Tell us what you are trying to scale.

Get in touch